GW Antenna Engineer

From the posting

AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight.

Position Overview

We are seeking a Gateway Antenna Engineer to monitor the connectivity and operational status of global gateway and telemetry stations, providing service assurance through real-time monitoring and incident resolution. This role troubleshoots anomalies and network failures, performs preventive and corrective maintenance on satellite teleport systems and infrastructure, and provides first-line, customer-facing technical support. This person collaborates closely with cross-functional teams for escalations, upgrades, and system changes, and operates fault management systems to track network health and performance.

Key Responsibilities:

Monitor connectivity and operational status of global gateway and telemetry stations.

Troubleshoot anomalies and network failures, conduct root-cause analysis, and escalate as required.

Maintain detailed incident documentation, manage trouble tickets, and generate reports.

Ensure service assurance through real-time monitoring and incident resolution.

Provide first-line, customer-facing technical support (phone, email, chat). …

Excerpt from AST SpaceMobile's public job board. Read the full posting.