Senior Manager, Field Services
Agility Robotics · Hybrid- Pittsburgh, PA; Remote
Est. total comp~$189K–$385KApply on Agility Robotics's site ↗
From the posting
Agility’s commercially deployed humanoids operate alongside teams in warehouses, manufacturing facilities, and distribution centers—tackling physically demanding and repetitive tasks while enabling workers to focus on higher-value work. With industry-leading safety standards and years of proven deployment data, we're pioneering a new era of automation that enhances human potential.
About Agility Robotics
Agility Robotics is at the forefront of humanoid robotics, redefining how robots interact with and navigate the human world. Our cutting-edge robots rely on advanced hardware systems, including actuators, motor controllers, sensors, PCBAs, limbs, and end effectors, to perform complex tasks in dynamic and demanding environments.
Role Overview
The Senior Manager, Field Services Engineering is responsible for leading a team of Deployment Specialists and owning field service operations across the entire deployment lifecycle, from initial customer deployment through ongoing support and fleet management. This role combines team leadership, hands-on technical execution, and operational ownership to ensure Agility Robotics’ bipedal robots (Digit) and robotic systems are deployed safely, operate reliably, and deliver customer success in real-world environments.
This individual is accountable for team development, deployment execution, breakdown repair, preventive maintenance schedules, and continuous improvement of field operations. …
Job inventory
Required 8 items
10y
5y
Experience: 10+ years of experience in field service, technical operations, or robotics, 5+ years of experience in people management
Skills and tools: Troubleshooting, Root cause analysis, Commissioning, Preventive maintenance, Mechatronics
Clearance and work authorization: US person (ITAR)
Preferred 1 item
Skills and tools: Robotics
Also in the posting: Travel 25-50%; Work authorization
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