Customer Support Associate

Boom Supersonic · Austin Texas

Posted Sep 28, 2026 · full time

Est. total comp~$75K–$188K

Apply on Boom Supersonic's site ↗

From the posting

ABOUT THE JOB

OUR MISSION

Boom https://www.boompay.app/ is on a mission to level the playing field for the 110+ million renters in the US by making housing more flexible, affordable, and rewarding. Boom is building a suite of rental financial services for renters and property managers, including applicant underwriting, rent payment reporting, rent reporting-as-a-service, and a number of integrations with the largest property management systems (PMS). Boom serves renters through the Boom App and property managers via the Boom Platform. Boom is led by second-time founder Rob Whiting https://www.linkedin.com/in/robwhiting/ (ex-BCG, Rubicon). It's backed by investors such as Starting Line https://www.startingline.vc/, Clocktower Ventures https://www.clocktowerventures.com/, Mischief VC https://www.mischief.xyz/ (CEO of Plaid Zach Perret's fund), Gilgamesh Ventures https://www.gilgameshvc.com/ (Petal co-founders), and angels such as William Hockey https://www.forbes.com/sites/jeffkauflin/2022/04/21/plaids-billionaire-cofounder-is-back-with-a-new-startupa-fintech-friendly-bank-hes-running-with-his-wife/?sh=df10dc453908 CEO of Column, founder/former CTO of Plaid) and Harry Stebbings https://techcrunch.com/2021/06/16/harry-stebbings-turns-up-the-volume-on-20vc-with-new-140m-fund/. …

Excerpt from Boom Supersonic's public job board. Read the full posting.

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Crew department: Command

Skills this kind of role usually asks for:

Customer-facing work
Spreadsheets and financial models
Writing clear proposals and contracts
Negotiation
Hiring and interviewing

Related coursework: the Command Track: Contracts, Money, Hiring and Planning. We study 4 core modules, take a quiz after each one and pass a final test to earn the Mars Mining Certificate in Operations Leadership Fundamentals. We can link its verification page from our resume. It records online learning, not professional licensing or work experience.

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I can do Customer-facing work on the job, or have used it in a class or project I can do Spreadsheets and financial models on the job, or have used it in a class or project I can do Writing clear proposals and contracts on the job, or have used it in a class or project I can do Negotiation on the job, or have used it in a class or project I can do Hiring and interviewing on the job, or have used it in a class or project I have a project or work sample I could show an interviewer My resume is tailored to this kind of role I've practiced answering interview questions for this kind of job

Free. The department comes from the job title and can be off. A Mars Mining certificate shows you studied and passed our test; it isn't a license or academic credit.

About this listing. Pulled automatically from Boom Supersonic's public job board and refreshed daily; closed roles are removed. Mars Mining Co. is not the employer, does not take applications and does not screen candidates. Field and level labels come from the job title and can be wrong.

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