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ExperiencedRobotics

Service Manager, Robot Technicians

Figure AI · Santa Clara, CA

Posted Nov 4, 2026

Est. total comp~$110K–$157K

Apply on Figure AI's site ↗

From the posting

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Service Manager to lead the team of technicians who diagnose, repair, and maintain our humanoid robots. You'll own day-to-day service operations, develop a high-performing technical team, and act as the voice of service quality for customers and engineering. This role is for a hands-on leader who wants to build a service business from the ground up as humanoids move into real-world deployment.

Responsibilities :

Service Operations: Lead daily service and repair operations, prioritizing work to maximize robot uptime and turnaround time across internal fleets and customer deployments.

Team Leadership: Hire, train, and mentor robot service technicians. Give regular feedback, build career paths, and set the standard for technical excellence.

Safety & Quality: Champion safety, quality, and efficiency in every repair. …

Excerpt from Figure AI's public job board. Read the full posting.

Job inventory

Required 4 items

Education: Bachelor's degree (or 4+ years of related experience)

Experience: 5+ years of experience in service, field service, technical repair, or manufacturing, 2+ years of experience in leading technician teams

Skills and tools: Lean manufacturing

Preferred 7 items

Skills and tools: Robotics, Industrial automation, Troubleshooting, Actuators, Sensors, Embedded, Power electronics

Also in the posting: Valid driver's license; Ability to travel to customer sites

Get ready for this role

Crew department: Rover Ops

Skills this kind of role usually asks for:

Customer-facing work
Team leadership
Controls and kinematics
Perception and sensor fusion
C++ and Python

Related coursework: the Rover Ops Track: Autonomy, Field Maintenance and Drones. We study 4 core modules, take a quiz after each one and pass a final test to earn the Mars Mining Certificate in Rover Operations Fundamentals. We can link its verification page from our resume. It records online learning, not professional licensing or work experience.

Join the crew and train for this role About Rover Ops

Quick self-check: are you ready for this one?Free, no signup. Your answers stay in this browser tab.

I can do Customer-facing work on the job, or have used it in a class or project I can do Team leadership on the job, or have used it in a class or project I can do Controls and kinematics on the job, or have used it in a class or project I can do Perception and sensor fusion on the job, or have used it in a class or project I can do C++ and Python on the job, or have used it in a class or project I have a project or work sample I could show an interviewer My resume is tailored to this kind of role I've practiced answering interview questions for this kind of job

Free. The department comes from the job title and can be off. A Mars Mining certificate shows you studied and passed our test; it isn't a license or academic credit.

About this listing. Pulled automatically from Figure AI's public job board and refreshed daily; closed roles are removed. Mars Mining Co. is not the employer, does not take applications and does not screen candidates. Field and level labels come from the job title and can be wrong.

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