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ExperiencedSpace

Customer Success Manager

Planet · San Francisco, CA

Posted Nov 9, 2026 · Apply by Jan 28, 2027

Est. total comp~$51K–$133K

Apply on Planet's site ↗

From the posting

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About the Role:

As a Customer Success Manager focused on serving our most strategic customers in North America. You will serve as a trusted advisor to agencies across the region, helping them derive maximum value from Planet’s satellite imagery and geospatial solutions. …

Excerpt from Planet's public job board. Read the full posting.

Job inventory

Required 2 items

Education: Bachelor's degree

Experience: 4+ years of experience in Customer Success, Account Management, or related

Preferred 2 items

Skills and tools: ArcGIS, QGIS

Also in the posting: Hybrid role; Work from San Francisco or Arlington, VA office 3 days per week; Willingness to travel

Get ready for this role

Crew department: Command

Skills this kind of role usually asks for:

Customer-facing work
Spreadsheets and financial models
Writing clear proposals and contracts
Negotiation
Hiring and interviewing

Related coursework: the Command Track: Contracts, Money, Hiring and Planning. We study 4 core modules, take a quiz after each one and pass a final test to earn the Mars Mining Certificate in Operations Leadership Fundamentals. We can link its verification page from our resume. It records online learning, not professional licensing or work experience.

Join the crew and train for this role About Command

Quick self-check: are you ready for this one?Free, no signup. Your answers stay in this browser tab.

I can do Customer-facing work on the job, or have used it in a class or project I can do Spreadsheets and financial models on the job, or have used it in a class or project I can do Writing clear proposals and contracts on the job, or have used it in a class or project I can do Negotiation on the job, or have used it in a class or project I can do Hiring and interviewing on the job, or have used it in a class or project I have a project or work sample I could show an interviewer My resume is tailored to this kind of role I've practiced answering interview questions for this kind of job

Free. The department comes from the job title and can be off. A Mars Mining certificate shows you studied and passed our test; it isn't a license or academic credit.

About this listing. Pulled automatically from Planet's public job board and refreshed daily; closed roles are removed. Mars Mining Co. is not the employer, does not take applications and does not screen candidates. Field and level labels come from the job title and can be wrong.

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